519-240-0308 stay@walkerbrae.ca
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Policies


Walkerbrae House & Weddings is a Smoke-free Facility


Please read and understand our policies before making your reservation.

For Bed and Breakfast Stays only- Payments and Cancellations
At time of booking we take a 25% non-refundable deposit on your total reservation on your credit card provided. If you cancel your reservation you forfeit the deposit and it will not be refunded. Our policy is intended to be fair to our guests, yet prevent the loss of income to our business.
Due to our small size, cancellations do affect us significantly. Once we reserve the suite for you, we remove it from the market, refusing all other requests. 

For any packages and add ons like flowers, cheese trays etc., those charges will are extra and will be charged the full amount and will not be refunded.

Payment methods: Visa, MC and cash; we do not accept personal cheques or traveler’s cheques.

Check-In
Check-in time is anytime after 4 p.m.  If we cannot welcome you personally for your arrival, we will give you the code for the keyless entry lock on the door of your private entrance to your suite.

Early Check-Ins
We will try to accommodate only on availability.
Checkout time is 11 a.m.

Occupancy
The Walkerbrae Suites offers a king sized bed for two and is suitable for occupancy by one or two guests only. Due to space limitations, we can only accommodate a 3rd guest or 4th guest on the sofa in the living room. If there are more than two persons in your party, you will be required to pay an additional $75 per guest.  Guests who attempt to exceed this occupancy limitation will be turned away and forfeit their full amount. Children under the age of two stay free.

Damages and deposits
Guests are responsible for any damages, replacement, additional cleaning or loss caused by guest smoking or other abuse to our property, without further authorization.  Any damages done to any Walkerbrae House & Weddings by guests or their pets will be the responsibility of the person whose credit card is on file, and by your acceptance of these policies, you agree to make restitution for any such damage.

Candles
Please use candles outside only! We understand the romance and mystique of having candles lit and scattered about the room and around the bathtub. However, because of the very real potential for a fire hazard, we ask that guests not bring candles to use in the confines of their suite(s). Please be advised that the smoke alarm in all the suites is hardwired and will sound across the building on all levels.

Non-registered Guests (Guests of Guests)
For the comfort of our registered guests, we reserve the right to request that persons not registered on the reservation will not be permitted.

No Smoking Policy
In order to provide the best environment for our guests, Walkerbrae House permits smoking OUTDOORS ONLY in the designated areas. A refurbishing penalty fee $500 will be charged to guests who choose not to honour the "no smoking indoors" policy.

Pets
We are happy to accommodate approved pets. No exceptions, please speak to or email the innkeepers what kind of pet you are bringing. We do charge extra for pets that come for overnight @ $30 a pet per stay. We only allow well behaved pets like dogs and cats. There is also an additional $100 cleaning fee for pets who excessively shed or soil any of the furniture.

Children
Well-behaved Children are welcome. No exceptions. Babysitting is available for an extra charge of $10 per hour by a certified babysitter. A great idea if you want to go out for dinner.

If you have any questions regarding anything on this page, please send your inquiry to: stay@walkerbrae.ca

We expect our guests to act responsibly and treat our property as they would their own. Guest understands and agrees that there will be additional charges billed to your credit card for smoking inside the suites, any missing or damaged property, or anything that is in need of excessive cleaning, or overly soiled linens deemed beyond normal wear and tear by the housekeepers. Please leave the suites in the same state as when you took occupancy or there will be a $200 cleaning fee.

57 Walkerbrae Trail Guelph ON N1H 6J4 519-240-0308
Walkerbrae House | 57 Walkerbrae Trail Guelph ON N1H 6J4 | 519-240-0308